Help Center
A problem with your space, your subscription or one of your modules? Support requests are made from your account, so each exchange stays attached to it.
Account & access
Sign-in, password, invitations, and manager permissions.
Billing & plans
Subscriptions, payments, invoices and plan changes.
Modules and content
Agenda, announcements, media, live services, newsletter — for a church, a federation, an œuvre or an artist.
Urgent assistance
A public page down, a live service about to start: set the priority to urgent.
How to get support
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1
Choose the right category
It decides which team receives your request.
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2
Set the right priority
Urgent is for what blocks a public page or a live service right now.
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3
Follow the answer
Replies land in your dashboard, where the whole exchange is kept.
Why an account is needed
- • Your request is linked to your space, so our team sees its plan and its modules.
- • You follow the exchange and our replies in one place.
- • You can attach screenshots and documents to your request.
Not a support request?
Joining the platform, a partnership, a press or sales question: the contact form is the right door, and it needs no account.
Contact UsNeed direct assistance?
Sign in to open a request: it will be attached to your space, with its history and its attachments.